$25 - $32/hr ( $59.3k/yr ) IT Support Associate II at Amazon in Santa Cruz

Fantastic chance to join Amazon in Santa Cruz as their new IT Support Associate II!

You'll be working from our Amazon office in Santa Cruz, CA for this Full-time position.

This is primarily a Full-time position.

This position is a fantastic chance to contribute to the Information Technology, Logistics sector.

This position requires a strong skillset in relevant areas and a proactive approach.

We offer a $25-$32/Hour.

Job Description

Provide critical IT support within our fast-paced fulfillment centers. As an IT Support Associate, you will be the go-to person for troubleshooting and maintaining the hardware, software, and network infrastructure that keeps our operations running. You will support a wide range of technologies, from handheld scanners and printers to PCs and network equipment.

Responsibilities:

• Provide hands-on support for IT hardware, including PCs, printers, scanners, and mobile devices.
• Troubleshoot software and network connectivity issues.
• Install, configure, and maintain IT equipment.
• Manage IT inventory and asset tracking.
• Create and maintain technical documentation.

Benefits Include:

• Comprehensive Health Benefits: Medical, dental, and vision insurance.
• Paid Training: Support for obtaining IT certifications and ongoing professional development.
• Paid Time Off: We offer paid time off.
• Retirement Savings: 401(k) with company match.
• Stock options and other financial benefits.