Amazon Full - time Customer Service Associate

Posted August 16, 2025
Detroit, MI Full Time, Part Time $16 - $20 per hour

Amazon has an opening in Detroit for a dedicated Customer Service Associate!

Join our Amazon team in Detroit for this exciting Full-time role.

This is primarily a Full-time position.

However, we may also consider candidates looking for Part-time arrangements for this role.

We are a key player in the Customer Service, Call Center market, based in Detroit.

This position requires a strong skillset in relevant areas and a proactive approach.

Based on your experience, the salary for this full-time role is $16-$20/Hour (approximately $37.4k/Year).


Job Description

Join our customer service team and provide world-class support to Amazon customers from one of our vibrant call center locations. As a Customer Service Associate, you'll answer questions, troubleshoot issues, and resolve problems via phone, chat, and email. This role requires excellent communication skills and a passion for helping people.

Responsibilities:

  • Provide customer support and resolve issues via phone, chat, and email.
  • Troubleshoot problems with orders, deliveries, and accounts.
  • Navigate multiple computer applications to research and review policies.
  • Maintain a high level of customer satisfaction.

Benefits Include:

  • Comprehensive Health Benefits: Medical, dental, and vision insurance for eligible employees.
  • Paid Training: We provide comprehensive, paid training.
  • Career Growth: Opportunities for advancement within our global customer service network.
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