Customer Service Associate : Amazon

Take the next step in your career! Amazon in Mount Prospect seeks a Customer Service Associate!

The role is located in Mount Prospect, IL, offering a great local work environment.

This is primarily a Part-time position.

However, we may also consider candidates looking for Full-time arrangements for this role.

We are a key player in the Customer Service, Call Center market, based in Mount Prospect.

This position requires a strong skillset in relevant areas and a proactive approach.

An attractive compensation package of $16-$20/Hour is on offer (approximately $18.7k/Year).

Job Description

Join our customer service team and provide world-class support to Amazon customers from one of our vibrant call center locations. As a Customer Service Associate, you'll answer questions, troubleshoot issues, and resolve problems via phone, chat, and email. This role requires excellent communication skills and a passion for helping people.

Responsibilities:

• Provide customer support and resolve issues via phone, chat, and email.
• Troubleshoot problems with orders, deliveries, and accounts.
• Navigate multiple computer applications to research and review policies.
• Maintain a high level of customer satisfaction.

Benefits Include:

• Comprehensive Health Benefits: Medical, dental, and vision insurance for eligible employees.
• Paid Training: We provide comprehensive, paid training.
• Career Growth: Opportunities for advancement within our global customer service network.