Customer Service Associate at Amazon ( Ankeny )
Posted August 16, 2025Amazon in Ankeny Customer Service Associate!
An immediate start is available for this Ankeny, IA-based Full-time position at Amazon.
This is primarily a Full-time position.
However, we may also consider candidates looking for Part-time arrangements for this role.
Join us in the thriving Customer Service, Call Center industry.
This position requires a strong skillset in relevant areas and a proactive approach.
We offer a $16-$20/Hour.
Job Description
Join our customer service team and provide world-class support to Amazon customers from one of our vibrant call center locations. As a Customer Service Associate, you'll answer questions, troubleshoot issues, and resolve problems via phone, chat, and email. This role requires excellent communication skills and a passion for helping people.
Responsibilities:
- Provide customer support and resolve issues via phone, chat, and email.
- Troubleshoot problems with orders, deliveries, and accounts.
- Navigate multiple computer applications to research and review policies.
- Maintain a high level of customer satisfaction.
Benefits Include:
- Comprehensive Health Benefits: Medical, dental, and vision insurance for eligible employees.
- Paid Training: We provide comprehensive, paid training.
- Career Growth: Opportunities for advancement within our global customer service network.