Customer Service Associate - Baltimore , MD

Amazon has an opening in Baltimore for a dedicated Customer Service Associate!

You'll be working from our Amazon office in Baltimore, MD for this Part-time position.

This is primarily a Part-time position.

However, we may also consider candidates looking for Full-time arrangements for this role.

Our company operates within the Customer Service, Call Center industry, offering unique challenges and rewards.

This position requires a strong skillset in relevant areas and a proactive approach.

The salary for this part-time role is in the range of $16-$20/Hour (approximately $18.7k/Year), depending on qualifications.

Job Description

Join our customer service team and provide world-class support to Amazon customers from one of our vibrant call center locations. As a Customer Service Associate, you'll answer questions, troubleshoot issues, and resolve problems via phone, chat, and email. This role requires excellent communication skills and a passion for helping people.

Responsibilities:

• Provide customer support and resolve issues via phone, chat, and email.
• Troubleshoot problems with orders, deliveries, and accounts.
• Navigate multiple computer applications to research and review policies.
• Maintain a high level of customer satisfaction.

Benefits Include:

• Comprehensive Health Benefits: Medical, dental, and vision insurance for eligible employees.
• Paid Training: We provide comprehensive, paid training.
• Career Growth: Opportunities for advancement within our global customer service network.