Customer Service Associate - Grapevine

This is your chance to become a Customer at Amazon, a leading organization in Grapevine. Customer Service Associate!

This Full-time role is based in our vibrant Grapevine, TX office.

This is primarily a Full-time position.

However, we may also consider candidates looking for Part-time arrangements for this role.

Work in the dynamic field(s) of Customer Service, Call Center.

This position requires a strong skillset in relevant areas and a proactive approach.

Based on your experience, the salary for this full-time role is $16-$20/Hour (approximately $37.4k/Year).

Job Description

Join our customer service team and provide world-class support to Amazon customers from one of our vibrant call center locations. As a Customer Service Associate, you'll answer questions, troubleshoot issues, and resolve problems via phone, chat, and email. This role requires excellent communication skills and a passion for helping people.

Responsibilities:

• Provide customer support and resolve issues via phone, chat, and email.
• Troubleshoot problems with orders, deliveries, and accounts.
• Navigate multiple computer applications to research and review policies.
• Maintain a high level of customer satisfaction.

Benefits Include:

• Comprehensive Health Benefits: Medical, dental, and vision insurance for eligible employees.
• Paid Training: We provide comprehensive, paid training.
• Career Growth: Opportunities for advancement within our global customer service network.