Customer Service Associate (On-Site)

Position Summary

Job Title: Customer Service Associate Organization: Amazon Worksite: Winona, MN

Compensation: $16-$20/Hour (approx. $21.5k/Year) Benefits: This position includes a standard benefits package.

Core Focus

Primary responsibilities are centered on your professional skills in the Customer Service, Call Center industry.

Job Description

Join our customer service team and provide world-class support to Amazon customers from one of our vibrant call center locations. As a Customer Service Associate, you'll answer questions, troubleshoot issues, and resolve problems via phone, chat, and email. This role requires excellent communication skills and a passion for helping people.

Responsibilities:

• Provide customer support and resolve issues via phone, chat, and email.
• Troubleshoot problems with orders, deliveries, and accounts.
• Navigate multiple computer applications to research and review policies.
• Maintain a high level of customer satisfaction.

Benefits Include:

• Comprehensive Health Benefits: Medical, dental, and vision insurance for eligible employees.
• Paid Training: We provide comprehensive, paid training.
• Career Growth: Opportunities for advancement within our global customer service network.