Customer Service Associate (On-Site)
Posted August 16, 2025
Pawtucket, RI
Full Time, Part Time
$16 - $20 per hour
Role Details
Key Information
- Benefits: This position includes a standard benefits package.
- Organization: Amazon
- Primary responsibilities are centered on your professional skills in the Customer Service, Call Center industry.
- Worksite: Pawtucket, RI
- Role: Customer Service Associate
- Pay Scale: $16-$20/Hour (approx. $21.5k/Year)
Job Description
Join our customer service team and provide world-class support to Amazon customers from one of our vibrant call center locations. As a Customer Service Associate, you'll answer questions, troubleshoot issues, and resolve problems via phone, chat, and email. This role requires excellent communication skills and a passion for helping people.
Responsibilities:
- Provide customer support and resolve issues via phone, chat, and email.
- Troubleshoot problems with orders, deliveries, and accounts.
- Navigate multiple computer applications to research and review policies.
- Maintain a high level of customer satisfaction.
Benefits Include:
- Comprehensive Health Benefits: Medical, dental, and vision insurance for eligible employees.
- Paid Training: We provide comprehensive, paid training.
- Career Growth: Opportunities for advancement within our global customer service network.