Customer Service Associate (Remote)

Position Summary

Role Snapshot

• Based in: Emporia, KS
• Role: Customer Service Associate
• Hiring Company: Amazon

Compensation & Benefits

• Compensation: $16-$20/Hour (approx. $37.4k/Year)
• Benefits: This position includes a standard benefits package.

Core Focus

• The core of this role involves leveraging your skills in your professional skills within the Customer Service, Call Center sector.

Job Description

Join our virtual customer service team and provide world-class support to Amazon customers from the comfort of your own home. As a Remote Customer Service Associate, you'll answer questions, troubleshoot issues, and resolve problems via phone, chat, and email. This role requires excellent communication skills and a dedicated, quiet home office space.

Responsibilities:

• Provide customer support and resolve issues via phone, chat, and email.
• Troubleshoot problems with orders, deliveries, and accounts.
• Navigate multiple computer applications to research and review policies.
• Maintain a high level of customer satisfaction.

Benefits Include:

• Work From Home: Enjoy the convenience of working from your own home.
• Comprehensive Health Benefits: Medical, dental, and vision insurance for eligible employees.
• Paid Training: We provide comprehensive, paid virtual training.
• Equipment Provided: We provide the necessary equipment, such as a laptop.