Full - time IT Support Associate II - Desoto , TX ( Amazon )
Posted August 16, 2025Are you a skilled IT? Amazon in DeSoto has an immediate opening! IT Support Associate II!
Join our Amazon team in DeSoto for this exciting Full-time role.
This is primarily a Full-time position.
Join us in the thriving Information Technology, Logistics industry.
This position requires a strong skillset in relevant areas and a proactive approach.
An attractive compensation package of $25-$32/Hour is on offer (approximately $59.3k/Year).
Job Description
Provide critical IT support within our fast-paced fulfillment centers. As an IT Support Associate, you will be the go-to person for troubleshooting and maintaining the hardware, software, and network infrastructure that keeps our operations running. You will support a wide range of technologies, from handheld scanners and printers to PCs and network equipment.
Responsibilities:
- Provide hands-on support for IT hardware, including PCs, printers, scanners, and mobile devices.
- Troubleshoot software and network connectivity issues.
- Install, configure, and maintain IT equipment.
- Manage IT inventory and asset tracking.
- Create and maintain technical documentation.
Benefits Include:
- Comprehensive Health Benefits: Medical, dental, and vision insurance.
- Paid Training: Support for obtaining IT certifications and ongoing professional development.
- Paid Time Off: We offer paid time off.
- Retirement Savings: 401(k) with company match.
- Stock options and other financial benefits.