IT Support Associate II ( ) | Jackson , MS | Amazon

At a Glance

• We're looking for a proactive go-getter who is passionate about your professional skills and loves to solve interesting problems.
• This isn't just a job; it's a chance to build something amazing and grow with a forward-thinking company!
• Come work with our amazing team in our vibrant Jackson, MS hub!
• Join a fun, dynamic, and supportive team where your ideas matter and you can truly make a difference! 🎉
• 🚀 Ready for your next challenge? Join Amazon as our new IT Support Associate II!
• Let's talk numbers! We're offering a great package of $25-$32/Hour (approx. $59.3k/Year)!
• We've got you covered with an awesome benefits package, perks, and more!
• Get ready to dive deep into the world of Information Technology, Logistics and show off your amazing your professional skills skills!

Original Job Posting

Job Description

Provide critical IT support within our fast-paced fulfillment centers. As an IT Support Associate, you will be the go-to person for troubleshooting and maintaining the hardware, software, and network infrastructure that keeps our operations running. You will support a wide range of technologies, from handheld scanners and printers to PCs and network equipment.

Responsibilities:

• Provide hands-on support for IT hardware, including PCs, printers, scanners, and mobile devices.
• Troubleshoot software and network connectivity issues.
• Install, configure, and maintain IT equipment.
• Manage IT inventory and asset tracking.
• Create and maintain technical documentation.

Benefits Include:

• Comprehensive Health Benefits: Medical, dental, and vision insurance.
• Paid Training: Support for obtaining IT certifications and ongoing professional development.
• Paid Time Off: We offer paid time off.
• Retirement Savings: 401(k) with company match.
• Stock options and other financial benefits.